The culture that is developed by an organisation through their policies and beliefs, is intrinsically linked to the attitudes to work found within the organisation.  This inevitably has an effect on performance, both positively and negatively.

Culture can be described as the "way things are done around here" and is generated from the attitudes and beliefs of the company and those that work within it.  Ideas get exchanged, shared and adopted and so organisational culture is developed.  The culture can change quite rapidly especially during times of change and this change can have a serious impact on performance and profitability.  However, as the culture is ingrained within the organisation these changes can often go unnoticed until the effects are felt.

If the organisational management process is quite closed, and information is passed down the line, with no explanation and little opportunity for feedback, the effect on organisational culture can be very negative.  If employees feel they have no distinct purpose, and no ability to influence decisions or communicate, motivation can be heavily affected.  The need to have a purpose and take some responsibility, for most people, is often a basic need (Maslow).  The lack of responsibility can remove the element of pride within a role and can lead to careless and thoughtless actions.  The lack of explanation and purpose can leave the employee oblivious to their role within the overall process, leading to errors and poor quality. 

Some organisations promote 'the sell' - and aim to achieve sales at all costs.  By continuously pushing their teams to do better, improve and creating a highly competitive environment, they also encourage information hoarding, fragmented team work and quick or bad decision making.  The lack of quality feedback and praise found in this environment, also denies employees of their basic need to be valued and acknowledged.  A fragmented team - sales in particular - can often lead to increased sales or services but often at a lower profit.

By ensuring that your organisation encourages and promotes good communication, feedback and praise, good team work and information sharing practices can be developed.  This open environment, prevents the individual from feeling they have to outperform their colleagues, leading to innovation and the ability to accept change. ">

It must be acknowledged however, that some industries will work better within a closed environment, and can often be found within the technology and security industries.

Policies that affect culture and should be considered and reviewed from a cultural perspective.

Time off

Dress Code

Management styles

What would happen if someone decided to veer away from the ingrained culture within your organisation?